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    • 23. November 2020 at 11:05 - Views: 388 #10199
      Linda
      Participant

        Hi,

        When I want to change the owner of a ticket it shows the list with admins, but I want it to show the list with agents. How can I change this? Thank you in advance.

      • 23. November 2020 at 12:59 #10201
        Linda
        Participant

          Hi,

          We found the solution. It seemed that the ticket was not in the proper queue.

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