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    • #11425
      Answered
      Kyle F
      Participant

      Wondering if anyone else can confirm. When I create a ticket from the Customer Portal and then reply to my own ticket, that reply produces a Javascript error. Can anyone else confirm? Any fix?

       

      „Javascript not available
      in order to experience this software, you’ll need to enable javascript in your browser.“

    • #11427
      Best Answer
      Sven Oesterling
      Keymaster

      Please check your HttpType settings in the SysConfig. Usually an error which sounds like this is produced, when you have set https but are using http or the other way around.

      Best regards, Sven

    • #11430
      Kyle F
      Participant

      Ah, yes. That was it! Thank you. I’m testing Otobo out with some data from a production OTRS install that is using http, but I haven’t setup Otobo to use https yet.

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