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    • #11949
      giulino-lenzi
      Participant

        Hi

        Is there a way to set the default Customer User Interface Language as default different from English ?

        I tried System Configuration / Frontend / base      _____  Default Language

        But it don’t see how it works.

        Instead another Customer User default settings (i.e. System Configuration / Core / time
        UserDefaultTimeZone) works perfectly.

        Does anyone know how to fix it ?

        Thank you very muche

        Julian

         

         

         

      • #11954
        Giordano Torre
        Participant

          Ciao Giuliano,

          io ho completato le traduzioni mancanti nel file Language.

          Infatti ora la mia interfaccia è completamente italiana.

          Se vuoi ti dico il percorso dove trovare il file.

          Buona Giornata

        • #11955
          giulino-lenzi
          Participant

            @Giordano: Grazie, sarebbe molto utile: lo implementerò volentieri !

            Funzionerà beneone …ma con il default language giusto: aggiungo un PrintScreen perchè forse sono stato poco chiaro.

            Grazie ancora :-)

            Giul

          • #11956
            giulino-lenzi
            Participant

              Here is the print-screen of the problem:

              Def Lang always Eng

              And here is the setting I don’t see working:

              Def lang Setting

              Thank you everyone !!

              Giul

            • #11957
              Giordano Torre
              Participant

                This is my Customer User Page…

                 

              • #11994
                Renée Bäcker
                Participant

                  The default selected value is determined in this order:

                  * A query parameter „UserLanguage“ (e.g. https://yourotobo.tld/otobo/index.pl?Action=AdminCustomerUser;Subaction=Change;ID=tc;Search=*;Nav=;UserLanguage=it)

                  * The already set value for the language preference

                  * The agent language

                  * The default language

                   

                  (see https://github.com/RotherOSS/otobo/blob/b323248975616dc158e8e70bff07118c494f3242/Kernel/Output/HTML/Preferences/Language.pm#L104)

                   

                  The third one is your problem.

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