Customer User „Interface language“ default missing or not working

[giulino-lenzi]

Hi

Is there a way to set the default Customer User Interface Language as default different from English ?

I tried System Configuration / Frontend / base      _____  Default Language

But it don’t see how it works.

Instead another Customer User default settings (i.e. System Configuration / Core / time
UserDefaultTimeZone) works perfectly.

Does anyone know how to fix it ?

Thank you very muche

Julian

 

 

 

[Giordano Torre]

Ciao Giuliano,

io ho completato le traduzioni mancanti nel file Language.

Infatti ora la mia interfaccia è completamente italiana.

Se vuoi ti dico il percorso dove trovare il file.

Buona Giornata

[giulino-lenzi]

@Giordano: Grazie, sarebbe molto utile: lo implementerò volentieri !

Funzionerà beneone …ma con il default language giusto: aggiungo un PrintScreen perchè forse sono stato poco chiaro.

Grazie ancora :-)

Giul

[giulino-lenzi]

Here is the print-screen of the problem:

And here is the setting I don’t see working:

Thank you everyone !!

Giul

[Giordano Torre]

This is my Customer User Page…

 

[Renée Bäcker]

The default selected value is determined in this order:

* A query parameter „UserLanguage“ (e.g. https://yourotobo.tld/otobo/index.pl?Action=AdminCustomerUser;Subaction=Change;ID=tc;Search=*;Nav=;UserLanguage=it)

* The already set value for the language preference

* The agent language

* The default language

 

(see https://github.com/RotherOSS/otobo/blob/b323248975616dc158e8e70bff07118c494f3242/Kernel/Output/HTML/Preferences/Language.pm#L104)

 

The third one is your problem.

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