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    • #13184
      jason-zhang
      Participant

      OTOBO Release Notes of OTOBO 10.1  mentions „Different StateTypes can be shown for agents and customers now (use case: tickets which are „pending reminder“ can be shown as „open“ in the customer interface)“.

      Thanks ROTHER OSS for provides great functionality,how do I  implement this functionality?

      Thank you for your help!

       

       

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