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    • #11113
      Answered
      hilocz
      Participant

      Hello,

      how can we modify „Datenschutzhinweise zum OTOBO Helpdesk der XXX“ document ?

       

      Thanks

    • #11114
      Best Answer
      Renée Bäcker
      Participant

      Copy $OTOBO_HOME/Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt to $OTOBO_HOME/Custom/Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt and edit this file.

      • #12210
        Rene Streubel
        Participant

        Hallo.

        Ist es möglich die Datenschutzerklärung mehrsprachig zu pflegen?

        So, dass abhängig des Benutzers diese Erklärung in der dem Benutzer eingestellten Sprache erscheint.

        Eine Übersetzung der Passagen hat bei mir leider keinen Erfolg gegeben. Es wird immer deutsch geladen.

        Grüße

    • #11120
      hilocz
      Participant

      Many thanks.

    • #11774
      A. Flora
      Participant

      Is it possible to have this page default in english language after installation ?

      we just migrated from otrs and now every customer who logs in sees this page. As i don’t understand german i have no clue what the meaning is of this page. Also it would be nice to have  instead the overview of the tickets they created.

      How can i restore the default overview with the previous created tickets they made in otrs ?

       

      many thanks

      • This reply was modified 6 months ago by A. Flora.
    • #11797
      Renée Bäcker
      Participant

      If you need it in an other  languange, you have to copy the template (as described above) and translate the text. As you have no clue about the meaning: It’s a page about data privacy, what data are stored, that a cookie is used etc.

      To deactivate that page, you could deactivate the sysconfig setting CustomerPanelPreApplicationModule###CustomerAccept

       

       

    • #12286
      Grit Rother
      Keymaster

      As of OTOBO 10.1 (currently released as Beta) the privacy policy can be adapted and translated in a rich text editor via the Admin interface (Admin > Privacy Policy)

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