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    • 19. März 2021 at 3:19 - Views: 786 #11113
      Answered
      hilocz
      Participant

        Hello,

        how can we modify „Datenschutzhinweise zum OTOBO Helpdesk der XXX“ document ?

         

        Thanks

      • 19. März 2021 at 12:03 #11114
        Best Answer
        Renée Bäcker
        Participant

          Copy $OTOBO_HOME/Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt to $OTOBO_HOME/Custom/Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt and edit this file.

          • 7. Dezember 2021 at 11:55 #12210
            Rene Streubel
            Participant

              Hallo.

              Ist es möglich die Datenschutzerklärung mehrsprachig zu pflegen?

              So, dass abhängig des Benutzers diese Erklärung in der dem Benutzer eingestellten Sprache erscheint.

              Eine Übersetzung der Passagen hat bei mir leider keinen Erfolg gegeben. Es wird immer deutsch geladen.

              Grüße

          • 22. März 2021 at 0:35 #11120
            hilocz
            Participant

              Many thanks.

            • 28. Juli 2021 at 21:42 #11774
              A. Flora
              Participant

                Is it possible to have this page default in english language after installation ?

                we just migrated from otrs and now every customer who logs in sees this page. As i don’t understand german i have no clue what the meaning is of this page. Also it would be nice to have  instead the overview of the tickets they created.

                How can i restore the default overview with the previous created tickets they made in otrs ?

                 

                many thanks

                • This reply was modified 2 years, 4 months ago by A. Flora.
              • 3. August 2021 at 12:30 #11797
                Renée Bäcker
                Participant

                  If you need it in an other  languange, you have to copy the template (as described above) and translate the text. As you have no clue about the meaning: It’s a page about data privacy, what data are stored, that a cookie is used etc.

                  To deactivate that page, you could deactivate the sysconfig setting CustomerPanelPreApplicationModule###CustomerAccept

                   

                   

                • 10. Dezember 2021 at 13:09 #12286
                  Grit Rother
                  Keymaster

                    As of OTOBO 10.1 (currently released as Beta) the privacy policy can be adapted and translated in a rich text editor via the Admin interface (Admin > Privacy Policy)

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