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    • #12088
      Adrian Shepard

        Hello there :)

        I would like to showcase ticket types/categories by colored labels like on the OTOBO demo (customer view), I read on an article that I can use Dynamic Fields for that, however there isn’t much information anywhere nor in the documentation on how I can achieve that.

        OTOBO 10 on an Apache installation (Not Docker)

        Any help would be much appreciated.

      • #12089
        Adrian Shepard

          For anyone having a problem with this.

          You can enable this in “System Configuration” by searching for:


          Enabling that setting will allow you to edit the colors and labels, you’ll find default Queues there.

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