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    • #14578
      Pradeep Rajasekaran
      Participant

        Hi,

        I have a running OTOBO server with MariaDB which I like to migrate to PostgreSQL.

        The migration.pl does not include OTOBO as an acceptable RELEASE.

        How do I transfer my OTOBO from MariaDB to PostgreSQL?

      • #14831
        B O
        Participant

          Hi Pradeep,

          can you please explain your steps, cause according to your post i getting the understanding that you directly

          run the migration.pl have you done anything else before that?

           

           

          Br,
          Bq

        • #14844
          Pradeep Rajasekaran
          Participant

            Hi Br

            I am unable to run the migration.pl as I am not running OTRS but OTOBO.

            When I run migration.pl it complains about OTRS.

             

            I am not sure if I can migrate OTOBO mysql to OTOBO postgresql.

          • #14845
            B O
            Participant

              Hi Pradeep,

              can you please post your error here maybe as a screenshot.

               

            • #14855
              Pradeep Rajasekaran
              Participant

                Here it is:

                error image

              • #14881
                B O
                Participant

                  Check your current OTRS version and product: Verify the version and product of your current OTRS installation by checking the OTRS system information page or configuration files.

                  Verify the OTRS release file you are using: Make sure that the OTRS release file you are using matches the version and product of your current OTRS installation.

                  delete all the cache and   –> bin/otrs.Console.pl Maint::Cache::Delete

                  disable the otobo’S securemode and run the migration again.

                • #15002
                  Pradeep Rajasekaran
                  Participant

                    I don’t run OTRS.

                     

                    I wanted to convert OTOBO from MySQL to PostgreSQL.

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