ITSMConfigItem OTOBO

[B O]

Hi everybody,

After the successful migration, OTOBO does not show me all ITSMConfigItem when I call user name, is there

any setting that needs to be changed, except the screenshot what I posted?

thanks for the help.

[Stefan Abel]

Hi B
Could you please provide more screenshots where you don’t see something and what you expect? What do you mean with „call user name“?

Regards
Stefan

[B O]

Hi Stefan,

thank you for your reponse,

 

as you can see i can see all the items which is booked under user name but not his Mobile, despite its booked as well.

thank you in advance for your reply!

[B O]

Hi Stefan,

thank you for your reponse,

 

as you can see i can see all the items which is booked under user name but not his Mobile, despite its booked as well.

thank you in advance for your reply!

[Author]

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