Tagged: 

Viewing 1 reply thread
  • Author
    Posts
    • #12709
      Glen Eustace
      Participant

      We are getting messages left in the system, after much investigation, it appears that when a message has a multi-line message-id, parsing fails.

      e.g.
      Message-ID:
      <SYCPR01MB3200F78730B07A2C835CD5EEE33D9@SYCPR01MB3200.ausprd01.prod.outlook.com>
      References:
      <SYCPR01MB320090A6F019C69167C508BDE33A9@SYCPR01MB3200.ausprd01.prod.outlook.com>
      In-Reply-To:
      <SYCPR01MB320090A6F019C69167C508BDE33A9@SYCPR01MB3200.ausprd01.prod.outlook.com>

      OTOBO version 10.0.15, previously 10.0.7 which worked fine.

    • #12712
      Renée Bäcker
      Participant

      Can you provide a sample mail without any personal data?

Viewing 1 reply thread
  • You must be logged in to reply to this topic.