My Queue in OTRS

[Giordano Torre]

Good Morning,

in OTRS we can insert in “Agent Screen” the queues.

In Otobo is it possible?

Is there a variable?

I’d like configured for every agent the queues. Now I can associate Queues –> Groups –> Agent.

In OTRS I can associate in Agent screen Queues –> Agent.

Thank You

[Author]

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