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    • #13279
      Patrick von Deetzen


        we are trying to get our customers list connected in OTOBO using the MSSQL database as an external source. We wanted to use a „dynamic field“ set to „database“ to get this working.

        But while filling out the settings for this dynamic field the option „identification“ is disabled and can´t be edited. Because of this problem we can´t save the dynamic field.

        How can we edit the field „identification“? Is there a fix planed for this? Or do we need some magic words/tricks to get this working?

        can´t edit a needed option ...

        Thanks in advance! <3

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