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    • #10431
      Answered
      Markus Lembke
      Participant

        Hi,

        i’ve a problem regarding sendmail.

        I have the following error when i wan’t to send mails via my smarthost.

        10

        Kernel::System::Email::Sendmail
        Sendmail check error: No such binary: /usr/sbin/sendmail!
        30.12.2020 20:51:18 (Europe/Berlin)
        11

        Kernel::System::Email
        Error sending message using backend ‘Kernel::System::Email::Sendmail’.
        30.12.2020 20:51:18 (Europe/Berlin)
        12

        Kernel::System::MailQueue
        Message could not be sent! Error message: No such binary: /usr/sbin/sendmail!
        30.12.2020 20:51:18 (Europe/Berlin)
        13

        Kernel::System::MailQueue
        Temporary problem returned from server, requeuing message for sending. Message: SMTPCode: -, ErrorMessage: No such binary: /usr/sbin/sendmail!
        30.12.2020 20:51:18 (Europe/Berlin)

        What i’m missing?
        Do i have to install sendmail in my docker?

         

        Best regards

        Markus

      • #10552
        Best Answer
        Stefan Rother
        Keymaster

          Hi Markus,

          Please excuse the late reply, we are currently a bit stretched with answering OTOBO related queries on all channels.

          I think the easiest solution is, configure a SMTP Host to send E-Mails. Please go to Admin -> System Configuration and Search for “Sendmail”. In the next step choose SMTPS or SMTPTLS and configure your mail gateway.

          Best wishes from Germany!

          Stefan Rother

          Team OTOBO

        • #10571
          Markus Lembke
          Participant

            Hi Stefan,

            thanks for the hint.
            Yes i was in the wrong config.

            Now it works fine.

            Thanks,

            Markus

          • #12441
            collin wills
            Participant

              OTOBO Team,

               

              SMTP mails are stuck in processing in the queue, this occurred after the Customer<–>Groups feature was enabled. After resetting the Customer<–>Groups back to disabled, in Admin-> Communication the SMTP does not show up under Failing accounts as it normally did with a tick. However under the option Open communications all SMTP communication are stuck in the queue over 1465 mails. The SendmailModule is set to: Kernel::System::Email::SMTP. The smtp port set to 25. I can telnet successfully to the exchange server.

              Any advice would be great

            • #15928
              Juan Ramirez
              Participant

                Markus, can you share at a greater level of detail how you solved this, I have the same problem and I went to system configuration but what specific module did you have to manipulate to solve this?

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