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    • #11941
      Giordano Torre

        Good Morning,

        I receive email from postmaster with this erros:

        ERROR: Perl: 5.32.1 OS: linux Time:
        Fri Sep 24 10:48:57 2021

        Message: Need StateID or State!

        Traceback (32125):
        Module: Kernel::System::Ticket::TicketStateSet Line: 4550
        Module: Kernel::System::Ticket::StateSet Line: 7942
        Module: Kernel::System::Console::Command::Maint::Ticket::PendingCheck::Run Line: 90
        Module: (eval) Line: 468
        Module: Kernel::System::Console::BaseCommand::Execute Line: 462
        Module: (eval) Line: 152
        Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
        Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 243
        Module: (eval) Line: 385
        Module: main::Start Line: 385
        Module: bin/ Line: 164

        How can I correct this problem?

        Thank You

      • #11942
        Giordano Torre

          I have resolved this problem following this post

          Thank You for your support

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