Title: Seeking Guidance on Parameters for TicketHistoryGet Endpoint in REST API

[Olle Norström]

Hello OTOBO Community,

I am endeavoring to utilize the TicketHistoryGet endpoint in the REST API to fetch the history of a specific ticket using a GET request. However, I am uncertain about the parameters required for this endpoint.

Here is the URL I am attempting to use: https://domain/otobo/nph-genericinterface.pl/Webservice/GenericTicketConnectorREST/TicketHistoryGet?UserLogin=mylogin&Password=mypassword&TicketID=28984

I’m unclear on the necessary parameters to successfully retrieve the ticket history. The documentation I have accessed so far hasn’t provided a clear explanation on this.

I am seeking guidance or examples from the community on the correct parameters needed for the TicketHistoryGet endpoint when using a GET request. Additionally, if there is a specific format or additional headers required in the request, that information would be immensely helpful.

Thank you in advance for your assistance and time!

[Author]

Posts