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    • #11949
      giulino-lenzi
      Teilnehmer

      Hi

      Is there a way to set the default Customer User Interface Language as default different from English ?

      I tried System Configuration / Frontend / base      _____  Default Language

      But it don’t see how it works.

      Instead another Customer User default settings (i.e. System Configuration / Core / time
      UserDefaultTimeZone) works perfectly.

      Does anyone know how to fix it ?

      Thank you very muche

      Julian

       

       

       

    • #11954
      Giordano Torre
      Teilnehmer

      Ciao Giuliano,

      io ho completato le traduzioni mancanti nel file Language.

      Infatti ora la mia interfaccia è completamente italiana.

      Se vuoi ti dico il percorso dove trovare il file.

      Buona Giornata

    • #11955
      giulino-lenzi
      Teilnehmer

      @Giordano: Grazie, sarebbe molto utile: lo implementerò volentieri !

      Funzionerà beneone …ma con il default language giusto: aggiungo un PrintScreen perchè forse sono stato poco chiaro.

      Grazie ancora :-)

      Giul

    • #11956
      giulino-lenzi
      Teilnehmer

      Here is the print-screen of the problem:

      Def Lang always Eng

      And here is the setting I don’t see working:

      Def lang Setting

      Thank you everyone !!

      Giul

    • #11957
      Giordano Torre
      Teilnehmer

      This is my Customer User Page…

       

    • #11994
      Renée Bäcker
      Teilnehmer

      The default selected value is determined in this order:

      * A query parameter „UserLanguage“ (e.g. https://yourotobo.tld/otobo/index.pl?Action=AdminCustomerUser;Subaction=Change;ID=tc;Search=*;Nav=;UserLanguage=it)

      * The already set value for the language preference

      * The agent language

      * The default language

       

      (see https://github.com/RotherOSS/otobo/blob/b323248975616dc158e8e70bff07118c494f3242/Kernel/Output/HTML/Preferences/Language.pm#L104)

       

      The third one is your problem.

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