delete multiple tickets with ticket#

[Mehdi ABD]

I created a Generic Agent Job Management on otobo to delete tickets and I wanted to know if it was possible to delete several tickets at the same time by targeting the ticket#?

For a single ticket it works but I can’t put multiple references.

Can you help me please?

Thank you in advance for your feedback,

 

Mehdi

[Stefan Abel]

Hi Mehdi,

try to use two pipes between the ticket numbers:

e.g.:

202205181012345||202205181012346

I guess that should work.

Cheers
Stefan

[Mehdi ABD]

It’s perfect, thanks for your feedback Stefan

[Autor]

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