Howto link tickets together

[Marc Schulthess]

Last OTOBO Docker

All in the title ;-)

Found nothing in the forum nor in the docs

In my actual ticket system, I use links like : „parent of“, „related to“, „child of“, „duplicate of“…

How can I activate such relationships ?

[Robin]

Hello Marc,

you can merge or link tickets by clicking on the „miscellaneous“ drop-down menu in the ticket itself and selecting merge or link.

 

 

[Marc Schulthess]

Thanks @roha !

[Autor]

Beiträge