MailQueue Stuck And Cannot Force send

[phuoc-nguyen]

Hi Guys, We got stuck at outbound email. I’m try to force send it but It had this log. Any idea to fix it?

Message with ID ‘380419’ successfully sent.
ERROR: OTOBO-otobo.Console.pl-Maint::Email::MailQueue-0 Perl: 5.32.1 OS: linux Time: Tue Apr 26 14:51:24 2022

Message: The communication ‘468770’ is already closed, can’t be used.

Traceback (188):
Module: Kernel::System::CommunicationLog::_LogError Line: 546
Module: Kernel::System::CommunicationLog::_RecoverCommunicationObject Line: 511
Module: Kernel::System::CommunicationLog::new Line: 75
Module: Kernel::System::ObjectManager::_ObjectBuild Line: 323
Module: Kernel::System::ObjectManager::Create Line: 254
Module: Kernel::System::MailQueue::_GetCommunicationLog Line: 1660
Module: Kernel::System::MailQueue::Send Line: 646
Module: Kernel::System::Console::Command::Maint::Email::MailQueue::Send Line: 206
Module: Kernel::System::Console::Command::Maint::Email::MailQueue::Run Line: 155
Module: (eval) Line: 468
Module: Kernel::System::Console::BaseCommand::Execute Line: 462
Module: Kernel::System::Console::InterfaceConsole::Run Line: 88
Module: /opt/otobo/bin/otobo.Console.pl Line: 35

Error: Can’t call method “CommunicationIDGet” on an undefined value at /opt/otobo/Kernel/System/MailQueue.pm line 647.

[Autor]

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