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    • #11725
      Giordano Torre
      Teilnehmer

      Good Morning,

      Is it possible migration from OTRS version 3.X to Otobo 10?

      Do I need to update OTRS to Version 4 first then Version 5 and then Version 6?

      Can I use migration page for migration from OTRS version 3 to Otobo 10?

      Thank You

       

    • #11728
      Grit Rother
      Verwalter

      Hi Giordano,

      It is possible to migrate but you also have to update to ((OTRS)) Community Edition v6 first. Please follow the OTRS documentation for this – I think the path recommended is OTRS 3.0 to 3.1 to 3.2 to 3.3 to 4 to 5 to 6.

      You can then use the migration tool to migrate from v6 to OTOBO.

      All the best!

      Grit

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