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    • #10626
      Answered
      Andreas Schlee
      Teilnehmer

      Moin,

       

      mit einem aktuellen Arch Linux und wget Version 1.21.1 lässt sich otobo nicht herunterladen:

      wget https://ftp.otobo.org/pub/otobo/otobo-latest-10.0.tar.gz

      ERROR: The certificate of 'ftp.otobo.org' is not trusted.
      ERROR: The certificate of 'ftp.otobo.org' doesn't have a known issuer.

       

      ssllabs.com meldet für https://ftp.otobo.org unter anderem Chain issues:

      Incorrect order, Extra certs

       

      Sind hier eventuell die Zertifikate falsch im Webserver eingebunden?

       

      Grüße,

      Andreas

    • #10627
      hilocz
      Teilnehmer

      Try with –no-check-certificate switch.

    • #10633
      Andreas Schlee
      Teilnehmer

      Yea of course it works with –no-check-certificate, but thats not really best practice if you need to set it… Best would be a fixed server side certificate chain. As i’m not sure how to reach the server maintainers, i opened this thread.. are they even reading here or is there a better way for contacting them about this?

    • #10634
      Stefan Rother
      Verwalter

      Hi Andreas,

      thanks for the information!

      I am fixing the problem at the moment and will give you feedback afterwards.

      Best wishes,

      Stefan

      Team OTOBO

      • Diese Antwort wurde geändert vor 4 Wochen, 1 Tag von Stefan Rother.
    • #10636
      Stefan Rother
      Verwalter

      Hi Andreas,

      As soon as the dns entry has been updated, I would be happy if you test it again. This should fix the error.

      Best wishes from Bavaria,

      Stefan

      Team OTOBO

    • #10638
      Andreas Schlee
      Teilnehmer

      Hi Stefan,

       

      thanks for the fast fix. The certificates are now no longer an issue, but the path has changed:

      All the links in the documentation etc are https://ftp.otobo.org/pub/otobo/, but /pub/ no longer exists, it’s now https://ftp.otobo.org/otobo/

      I think this wasn’t your intention? :-D

    • #10648
      Best Answer
      Stefan Rother
      Verwalter

      Hi,

      no, that was not my intention…:)

      This problem is now also solved.

      Thanks very much for your help!

      Stefan

    • #10655
      Andreas Schlee
      Teilnehmer

      Perfect, I’ll close this topic.

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