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    • #10426
      Alex Eaves

      I am trying to configure Otobo to use…
      …instead of…

      I’ll even settle for…

      Is this possible? Thank you.

    • #10427
      Alex Eaves

      I suppose the same goes for „“

    • #10534
      Demian Kellermann

      I simply adapted the nginx configuration to redirect a plain request to the interface. In my case, the snippet is

      # always redirect to agent interface
      location ~ ^/$ {
      return 301 https://$host/otobo/;


    • #10804
      Martin Dvorsky


      does anybody know about more elegant solution instead of simply redirecting? Also is there any chance to make to this possible without using nginx?


    • #12036
      possebon Fernando

      It’s possible. I’ve done this.

      Assuming that you will have the following:

      • – for the agent / management users
      • – for the customer users

      You can use the following steps:

      • Copy the original zzz_otobo.conf to zzz_servicedesk_otobo.conf
      • Copy the original zzz_otobo.conf to zzz_support_otobo.conf
      • Rename the zzz_otobo.conf to zzz_otobo.original
      • Edit the zzz_servicedesk_otobo.conf and make the following changes (I’ll post only the relevant part of files, the original and the changed version):


      Changed version of zzz_servicedesk_otobo.conf:

      Changed version of zzz_support_otobo.conf:

      Don’t forget to add the closing tag <strong></VirtualHost></strong> on both files.

      • Change the ScriptAlias to empty value on SysConfig


      I hope this helps.


      Best regards,

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