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    • #10075


      The new customer portal seems great, a huge improvement over OTRS, but the agent side is basically the same. Is there any plan to upgrade also that view?

    • #10560
      Stefan Rother

      Hi Tasagore,

      Thanks very much for your request!

      At first glance, the agent interface is very similar, but we have incorporated a number of improvements here as well.

      The OTOBO agent interface is also being upgraded, and preparations for this are already underway. I think that we will be able to publish the first information in our newsletter in the next few weeks.

      Best wishes from Germany,

      Stefan Rother

      Team OTOBO

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