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    • #11520
      Glen Eustace
      Participant

      I am probably missing something very simple. Most of our queues do not have specifically associated auto-responses but they all seem to get the ticket created one. I want to turn that off but can’t work out how.

    • #11523
      Renée Bäcker
      Participant

      Check the „ticket notifications“ in the admin area. There are some notifications defined that are sent on various ticket events. Please check them.

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