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    • #13068
      Answered
      Mehdi ABD
      Teilnehmer

        I created a Generic Agent Job Management on otobo to delete tickets and I wanted to know if it was possible to delete several tickets at the same time by targeting the ticket#?

        For a single ticket it works but I can’t put multiple references.

        Can you help me please?

        Thank you in advance for your feedback,

         

        Mehdi

      • #13233
        Best Answer
        Stefan Abel
        Moderator

          Hi Mehdi,

          try to use two pipes between the ticket numbers:

          e.g.:

          202205181012345||202205181012346

          I guess that should work.

          Cheers
          Stefan

        • #13259
          Mehdi ABD
          Teilnehmer

            It’s perfect, thanks for your feedback Stefan

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