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    • #11113
      Answered
      hilocz
      Participant

      Hello,

      how can we modify „Datenschutzhinweise zum OTOBO Helpdesk der XXX“ document ?

       

      Thanks

    • #11114
      Best Answer
      Renée Bäcker
      Participant

      Copy $OTOBO_HOME/Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt to $OTOBO_HOME/Custom/Kernel/Output/HTML/Templates/Standard/CustomerAccept.tt and edit this file.

    • #11120
      hilocz
      Participant

      Many thanks.

    • #11774
      A. Flora
      Participant

      Is it possible to have this page default in english language after installation ?

      we just migrated from otrs and now every customer who logs in sees this page. As i don’t understand german i have no clue what the meaning is of this page. Also it would be nice to have  instead the overview of the tickets they created.

      How can i restore the default overview with the previous created tickets they made in otrs ?

       

      many thanks

      • This reply was modified 1 month, 3 weeks ago by A. Flora.
    • #11797
      Renée Bäcker
      Participant

      If you need it in an other  languange, you have to copy the template (as described above) and translate the text. As you have no clue about the meaning: It’s a page about data privacy, what data are stored, that a cookie is used etc.

      To deactivate that page, you could deactivate the sysconfig setting CustomerPanelPreApplicationModule###CustomerAccept

       

       

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