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    • #12681
      Chris Viteri
      Participant

      Hi everyone!

      I have a question regarding dynamic fields in otobo,

      I have successfully created some dynamic fields and they are visible at the customer portal

      However, I wanted to make some customizations to a specific dynamic field.

      Inside the CustomerTicketMessage.tt I followed the instructions to make Fixed dynamic fields with:

      [% RenderBlockStart(„DynamicField_Field 1“) %]

      [% Data.Field %]

      [% IF Data.Tooltip %]

      <i class=“ooofo ooofo-help“></i>

      [% Data.Tooltip | html %]

      [% END %]

      [% Data.Label %]

      [% RenderBlockEnd(„DynamicField_Field1“) %]

       

      Replacing Field1 with my dynamic field name, but nothing happens

      I tried the same thing with an old otrs 5, and by doing this procedure it works.

      So I don’t know what I am missing here.

       

      I appreciate your help.

      Regards

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