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    • #12088
      Adrian Shepard
      Participant

      Hello there :)

      I would like to showcase ticket types/categories by colored labels like on the OTOBO demo (customer view), I read on an article that I can use Dynamic Fields for that, however there isn’t much information anywhere nor in the documentation on how I can achieve that.

      OTOBO 10 on an Apache installation (Not Docker)

      Any help would be much appreciated.

    • #12089
      Adrian Shepard
      Participant

      For anyone having a problem with this.

      You can enable this in „System Configuration“ by searching for:

      „Ticket::Frontend::CustomerTicketCategories###Queue“

      Enabling that setting will allow you to edit the colors and labels, you’ll find default Queues there.

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