ldap backend and UserFirstname/UserLastname

[Takashi YANO]

I am trying otobo 10.1.7.

The customer backend is Samba Active Directory (LDAP).

The admin porttal’s customer user list shows junk characters at UserFirstname/UserLastname field. At LDAP, sn and givenname attribute have Japanease characters. Is there any way to show expected Japanese characters at otobo customer users ?

[Stefan Abel]

Hi,

Did you try to use the correct Charset? I guess this should be the right line

# # if the charset of your ldap server is iso-8859-1, use this:
# # SourceCharset => ‘iso-8859-1’,

Cheers
Stefan

• Diese Antwort wurde geändert vor 11 Monaten, 1 Woche von Stefan Abel.

[Takashi YANO]

Thank you.
I have thought that the Samba Active Directory (LDAP) return characters in UTF-8 but it seems to be wrong. the Samba Active Directory (LDAP) seems to return characters in CP932 (Japanese double byte character set). I will try to set the Japanese character setat  the SourceCharacterset.

[Takashi YANO]

I was wrong. The position of:

SourceCharset => ‘utf-8’,

was wrong. This should be at the Params section. Now the otobo shows expected Japanease characters.

Thank you,

[Autor]

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