hello,
I follow the migration documentation to migrate from otrs 6.0.30 to otobo. Installation using docker worked really well but now i am running the migration.pl and am stuck at step 2 otrs database settings.
I keep error try database connect and sanity checks, and when i look into the logs i keep the error that the webpage can’t find the database.
i tried to use as host address the localhost and all ip adresses found with command hostname –all-ip-addresses
I even went into the dockers and tried using the real ip adresses but the error is still there.
I was able to succesfull import the database into the otobo sql database and grant the rights into the database so i must be missing something but don’t know what to do from this point
Settings as chosen:
Type: MySQL
Host: <as mentioned above>
user: otrs
pass: auto filled from config.pm and filled in manualy
database name: otrs
Errors:
Result of database check
Try database connect and sanity checks.
Could not connect to the source database!