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    • #10626
      Answered
      Andreas Schlee
      Teilnehmer

        Moin,

         

        mit einem aktuellen Arch Linux und wget Version 1.21.1 lässt sich otobo nicht herunterladen:

        wget https://ftp.otobo.org/pub/otobo/otobo-latest-10.0.tar.gz

        ERROR: The certificate of 'ftp.otobo.org' is not trusted.
        ERROR: The certificate of 'ftp.otobo.org' doesn't have a known issuer.

         

        ssllabs.com meldet für https://ftp.otobo.org unter anderem Chain issues:

        Incorrect order, Extra certs

         

        Sind hier eventuell die Zertifikate falsch im Webserver eingebunden?

         

        Grüße,

        Andreas

      • #10627
        hilocz
        Teilnehmer

          Try with –no-check-certificate switch.

        • #10633
          Andreas Schlee
          Teilnehmer

            Yea of course it works with –no-check-certificate, but thats not really best practice if you need to set it… Best would be a fixed server side certificate chain. As i’m not sure how to reach the server maintainers, i opened this thread.. are they even reading here or is there a better way for contacting them about this?

          • #10634
            Stefan Rother
            Administrator

              Hi Andreas,

              thanks for the information!

              I am fixing the problem at the moment and will give you feedback afterwards.

              Best wishes,

              Stefan

              Team OTOBO

              • Diese Antwort wurde geändert vor 3 Jahren, 1 Monat von Stefan Rother.
            • #10636
              Stefan Rother
              Administrator

                Hi Andreas,

                As soon as the dns entry has been updated, I would be happy if you test it again. This should fix the error.

                Best wishes from Bavaria,

                Stefan

                Team OTOBO

              • #10638
                Andreas Schlee
                Teilnehmer

                  Hi Stefan,

                   

                  thanks for the fast fix. The certificates are now no longer an issue, but the path has changed:

                  All the links in the documentation etc are https://ftp.otobo.org/pub/otobo/, but /pub/ no longer exists, it’s now https://ftp.otobo.org/otobo/

                  I think this wasn’t your intention? :-D

                • #10648
                  Best Answer
                  Stefan Rother
                  Administrator

                    Hi,

                    no, that was not my intention…:)

                    This problem is now also solved.

                    Thanks very much for your help!

                    Stefan

                  • #10655
                    Andreas Schlee
                    Teilnehmer

                      Perfect, I’ll close this topic.

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