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    • #11941
      Giordano Torre
      Participant

      Good Morning,

      I receive email from postmaster with this erros:

      ERROR: OTOBO-otobo.Console.pl-Maint::Ticket::PendingCheck-88 Perl: 5.32.1 OS: linux Time:
      Fri Sep 24 10:48:57 2021

      Message: Need StateID or State!

      Traceback (32125):
      Module: Kernel::System::Ticket::TicketStateSet Line: 4550
      Module: Kernel::System::Ticket::StateSet Line: 7942
      Module: Kernel::System::Console::Command::Maint::Ticket::PendingCheck::Run Line: 90
      Module: (eval) Line: 468
      Module: Kernel::System::Console::BaseCommand::Execute Line: 462
      Module: (eval) Line: 152
      Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Cron::Run Line: 131
      Module: Kernel::System::Daemon::DaemonModules::SchedulerTaskWorker::Run Line: 243
      Module: (eval) Line: 385
      Module: main::Start Line: 385
      Module: bin/otobo.Daemon.pl Line: 164

      How can I correct this problem?

      Thank You

    • #11942
      Giordano Torre
      Participant

      I have resolved this problem following this post https://otobo.de/en/forums/topic/fehlermeldung-pendingcheck/

      Thank You for your support

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