Slowness in customer login

[Angelo Giannuzzi]

I’m currently trying to implement a customer login, but as I try logging in as customer, customer.pl answers too slow, making the page go in timeout. Even a password change has the same result, which is weird in a way, since it’s a index.pl matter.

Also, currently I don’t see a resource usage spike, which i expected to cause the high response time.. Did anyone face a similar situation? Thanks in advance

[Manny Gatahwa]

Can you try to inspect network elements in the browser to see where the delay is?

• This reply was modified 1 year ago by Manny Gatahwa.

[Stefan Abel]

Hello,

maybe you have different backends for the Customer Authentication implemented and one of them takes a long time to run into a timeout.

Best regards
Stefan

[Author]

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