Something we are asked again and again is whether we will still provide security patches for OTOBO after the preliminary end of ((OTRS)) Community Edition.
Our answer: Yes, of course!
That's what we set out for from the start. We created OTOBO as an alternative to OTRS 6 because we were fed-up with the uncertainty we saw regarding the future of ((OTRS)) Community Edition.
There is no dependency . We will follow our own course in the future and will constantly improve OTOBO.
Fuelled by the OTRS 6 EOL and the preliminary end of ((OTRS)) Community Edition, the (Partner) Community behind OTOBO has grown considerably. This helps to fully exploit the Open Source Advantage: The bigger the Community, the quicker vulnerabilities are detected and can get patched.
Rest assured that we will publish updates and security patches whenever they are needed.
Please tell us should you find a vulnerability, so that we can patch it.