Otobo as REST HTTP API provider

[doublezingers]

Hello,

I am interested in using the REST HTTP API feature of OTOBO to create, search, and retrieve tickets and ticket replies.

I have configured the HTTP::REST network transport under Web Services configuration according to the existing OTOBO documentation, but am a little lost for what to do next.

Is there any documentation available that goes into more detail on how to utilise the REST API?

Thankyou!

[Stefan Rother]

Hi Doublezingers,

have you already read the admin manual https://doc.otobo.org/manual/admin/stable/en/content/processes-automation/web-services.html? If so, there are several possibilities. You are welcome to make use of our support, which is subject to a charge. We will then be happy to help you actively or configure the interface for you. If this is in your mind, please send a short message to hello@otobo.de. We contact you and discuss the best way to find a solution.

If this is out of the question, please provide us with further information or ask us how we can help exactly.

Best wishes from Germany,

Stefan

Team OTOBO

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